Spotlight on… CPSL Mind Charity

Spotlight on… CPSL Mind Charity

Like many organisations, at CPSL Mind we have reorganised ourselves in response to Covid-19 and continue to follow government guidance to protect our staff, volunteers and those we support.

Working remotely, we have continued to support our clients and the wider community who have mental health concerns as well as our partners and others.
So how are we continuing to support our community?

We are still providing our Sanctuary out-of-hours crisis support (over the telephone) in conjunction with the NHS First Response Service (111, Option 2).

Our Good Life Team continue to provide one to one support to our specialist mental health service clients via telephone and, where necessary, through face-to-face visits observing social distancing guidelines.

In April we partnered with the charity Lifecraft to extend the Lifeline helpline and also launched Qwell, an online support service. Lifeline is now available to call Monday to Friday, 9am-11pm and 2pm-11pm at weekends (including Bank Holidays) on 0808 808 2121 for residents of Cambridgeshire and Peterborough. The line provides a listening ear, to discuss issues affecting mood & wellbeing.

Qwell is an online wellbeing support service including educational and self-help articles and peer-to-peer support via forums. Adults are also able to receive help from qualified counsellors via drop-in or scheduled online chat sessions at

We are also offering virtual Good Mood Cafes, Open Door calm spaces and Peer Support Groups as part of our Good Life Service to continue these initiatives while we are unable to host them in community spaces. These offer our community the opportunity to connect with others, meeting like-minded people and learning self-help techniques.

People are almost certainly feeling the effects of these unsettling times so our Changing Lives Primary Care Wellbeing Service including Cognitive Behavioural Therapy (CBT) and counselling continues via telephone. That would naturally also include mums who have faced their own challenges during lockdown so our Perinatal Team continue to support them via telephone and online.

And vitally our Training, Fundraising, Communications and Campaigns teams are continuing to operate remotely exploring innovative ways to support and engage our community.
Our CPSL Mind number 0300 303 4363 remains open for enquiries from 9.30am to 5.30pm, Mon-Fri (excluding Bank Holidays) as normal.
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