Citizens Advice

The festive season is for most a time for joy and celebration, but for many families, it can be a time of financial stress and uncertainty. With thousands of people struggling to make ends meet, it’s important to remember that the gift of good advice can make a world of difference. As we celebrate 2025, […]

If you’re over pension age and struggling to make ends meet then you might be eligible for Pension Credit.  Many people think they are not entitled to claim, but you can get Pension Credit even if you have other income, savings or own your own home.   It’s Worth Checking It’s worth checking as it

A day after the outbreak of World War 2, on Monday 4th September 1939 saw the opening of a new service in Hitchin and in 200 towns and cities across the UK Citizens Advice volunteers started to help residents in North Herts, with the issues they now faced as the war started, from food and

If you are over state pension age, even if you own your own home or have some savings, it may be worth checking to see if you are entitled to receive Pension Credit to help with day to day living costs. Pension Credit is tax free and tops up your weekly income to a minimum

New research from Citizens Advice found that over 13 million people (26% of UK adults) have accidentally taken out a subscription in the past 12 months. These subscriptions cover services from fitness apps to food delivery services and repeat pet food to magazine subscriptions. Of those who ended up with an accidental subscription, the most

With the summer event season in full swing, ticket scams are on the rise, targeting eager fans of major events like Wimbledon, the Paris Olympics, concerts, and the Euros. Here are some key points to raise awareness and protect yourself from falling victim to these fraudulent schemes: Fraudsters employ various tactics to lure unsuspecting victims,

If you’re buying a second-hand car from a trader, choose a trustworthy one with an established name with a good reputation. Ideally, they will be part of a trade association or follow the industry’s code of practice.   If you’re buying via an auction, you’ll have fewer legal protections like the right to returns or refunds so

The new council tax bills are out in March, and we know that times are incredibly tough. Council tax is a priority bill so it’s important to keep in contact with your council if you can’t keep up payments.   If you’re the only adult in your home, you’ll get a 25% discount on your

8 Things to know when booking a holiday!  1. Check your holiday entitlements at work – You’re entitled to paid holidays if you’re an employee, worker or an agency worker. Take a note of when your ‘leave year’ starts and ends, it might not be the same as the calendar year, and remember to give

Are you responsible for looking after someone who has a disability, is getting old or has become ill? Carers give unpaid support to a family member, friend or neighbour, who could not manage without that help. You’re probably a carer if all of the following apply: • you do things like helping someone to wash,

If you are struggling to afford your energy bills, you might be able to get support from the government or your energy supplier. The first step is always to contact your supplier to find out what they can offer. You may be eligible for benefits including the Warm Home Discount, Cold Weather Payments or the