Citizens Advice has been helping people solve problems for 85 years—and it’s still going strong.
While many in the community may already be familiar with the service, Citizens Advice North Herts is taking this opportunity to reintroduce itself to anyone who might not yet know about the support available.
Established in Hitchin in 1939, Citizens Advice North Herts was created at the outset of the Second World War to help local residents navigate difficult times. Since then, the organisation has expanded, with offices also now in Royston and Letchworth. The challenges people face may have evolved, but the mission remains unchanged: to help people find a way forward.
As a local, independent charity, Citizens Advice North Herts provides free, confidential, impartial, and independent advice to anyone who needs it. Whether dealing with the ongoing cost-of-living crisis, or seeking help with debt, housing, employment, benefits, or family issues, residents can count on expert guidance and support.
“No one should face problems alone,” is a guiding principle for the organisation. Each year, trained advisers assist thousands of people across North Hertfordshire and South Cambridgeshire—and the team is committed to helping even more.
For those looking for support or simply wanting to understand their rights and options, Citizens Advice is there to help – just when you need it most.
No one should face problems alone. Trained advisers support thousands of people every year across North Hertfordshire and South Cambridgeshire, and committed to doing even more.
For those needing help, the Citizens Advice North Herts website is available 24/7 at www.northhertscab.org.uk, offering trusted, up-to-date advice on a wide range of issues.
To stay connected and up to date with local services, residents can follow Citizens Advice North Herts on social media:
Instagram: @citizensadvicenorthherts
Facebook: @northhertscab
For personalised advice, you can get in touch by phone, email, or by attending a local drop-in session. In Royston, advisers are available at the Town Hall on Monday and Wednesday mornings, from 9.30am to 12 noon. The service is also available at the Melbourn Community Hub on Wednesdays, from 9.30am to 11.30am.
To speak to someone or arrange a call-back, you can leave a message by phoning 01462 689801, and a member of the team will respond as soon as possible.
Citizens Advice North Herts is powered by a dedicated team of volunteers, including advisers, receptionists, and fundraisers, who make this vital work possible. Those interested in volunteering or supporting the charity can find out more at: www.northhertscab.org.uk/volunteer | www.northhertscab.org.uk/support-us
Together, we can ensure no one in our community faces problems alone.
