Citizens Advice: Winter Fuel Bills

If you are struggling to afford your energy bills, you might be able to get support from the government or your energy supplier.

The first step is always to contact your supplier to find out what they can offer. You may be eligible for benefits including the Warm Home Discount, Cold Weather Payments or the Household Support Fund. You can find out more about these on our website.

There are other things you can do to feel more in control when it comes to your energy bills. These simple tips can help save money on your energy bills. They won’t cover all the extra costs, but they can make a difference:

• Check your thermostat:
A room temperature between 18C and 21C is ideal for most people. Try turning your thermostat down by one degree within this range – it could save you around £115 a year. If a medical condition means you need a warmer home, ask your GP what room temperature you should aim for.

• Keep the heat in:
Check your home for any gaps in the doors, windows and floors. Blocking any holes where you could get a draught could save you around £300 a year. It is important to allow for some ventilation as without it mould and damp can form.

• Turn off anything you’re not using: Turning your appliances, like TVs and washing machines, off instead of leaving them on standby could save around £60 a year. Turning off lights when you’re not using them – even if it’s just off for a few seconds – could save around £25 a year.

• Consider using LED lightbulbs: which cost less to run.

Watch your water usage: Cutting your shower time by just one minute can make a difference. If everyone in a four-person household with a water meter did this, they could save around £75 a year.

For more help, contact Citizens Advice North Herts.
Visit or call in and speak to a member of the team in Royston, at the Town Hall on Monday and Wednesday mornings from 9.30am to 12noon. 
Also, at Melbourn Community Hub on a Wednesday morning from 9.30 – 11.30am or if you prefer to contact the team in advance, you can leave a message by calling 01462 689801, and someone will get back to you.