Professional

Do the words, ‘Performance Review’ fill you or your staff with fear? That usually means you have been on the end of poorly delivered feedback in the past. Giving (and receiving) feedback is a skill that you should learn and practise, and encourage your team to do the same. Imagine talking to a stroppy teenager

Driving to work recently on a wet, drizzly morning, I came upon a queue of cars slowly moving behind a lorry. As I approached the traffic I could see that the road ahead was straight and clear and I didn’t understand why the cars hadn’t overtaken the lethargic lorry. I approached carefully, pulled out and

Julian’s Business Tips: Looking Back to Look Forward Later on this year, I’ll probably be suggesting that you look forwards, and set your 2024 business goals. But you won’t be able to do that effectively until you have reflected upon, and most importantly learnt from, your experiences of this year. It’s important that you do